@import"https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap";@import"https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@20..48,100..700,0..1,-50..200";.associate-workspace{--associate-bg: #f8fafc;--associate-surface: #ffffff;--associate-surface-alt: #f8fbff;--associate-text: #0f172a;--associate-muted: #64748b;--associate-border: #e2e8f0;--associate-primary: #2563eb;--associate-primary-strong: #2463eb;--associate-primary-soft: #eff6ff;--associate-success: #10b981;--associate-success-soft: #ecfdf5;--associate-warning: #f59e0b;--associate-warning-soft: #fffbeb;--associate-danger: #ef4444;--associate-danger-soft: #fef2f2;--associate-shadow: 0 18px 40px rgba(15, 23, 42, .08);--associate-shadow-soft: 0 6px 18px rgba(15, 23, 42, .06);min-height:100vh;background:var(--associate-bg);color:var(--associate-text);display:grid;grid-template-columns:auto minmax(0,1fr) auto;overflow:hidden;font-family:Plus Jakarta Sans,sans-serif}.associate-workspace *,.associate-workspace *:before,.associate-workspace *:after{box-sizing:border-box}.associate-workspace input,.associate-workspace textarea,.associate-workspace select,.associate-workspace button{font:inherit}.associate-workspace button{cursor:pointer}.associate-workspace input:focus,.associate-workspace textarea:focus,.associate-workspace select:focus,.associate-workspace button:focus-visible{outline:2px solid rgba(37,99,235,.2);outline-offset:2px}.material-symbols-outlined{font-family:Material Symbols Outlined;font-weight:400;font-style:normal;font-size:20px;line-height:1;letter-spacing:normal;text-transform:none;display:inline-block;white-space:nowrap;word-wrap:normal;direction:ltr;-webkit-font-smoothing:antialiased}.associate-left-rail,.associate-right-rail{position:relative;background:var(--associate-surface);border-color:var(--associate-border);transition:width .22s ease,min-width .22s ease,max-width .22s ease}.associate-left-rail{width:320px;min-width:320px;max-width:320px;border-right:1px solid var(--associate-border);display:flex;flex-direction:column}.associate-left-rail.is-collapsed{width:76px;min-width:76px;max-width:76px}.associate-right-rail{width:396px;min-width:396px;max-width:396px;border-left:1px solid var(--associate-border);display:flex;flex-direction:column;box-shadow:-14px 0 30px #0f172a0d}.associate-right-rail.is-collapsed{width:22px;min-width:22px;max-width:22px;overflow:hidden}.associate-rail-toggle{position:absolute;top:16px;z-index:2;width:28px;height:28px;border:1px solid var(--associate-border);border-radius:999px;background:var(--associate-surface);color:var(--associate-muted);display:inline-flex;align-items:center;justify-content:center;box-shadow:var(--associate-shadow-soft)}.associate-left-rail .associate-rail-toggle{right:-14px}.associate-right-rail .associate-rail-toggle{left:-14px}.associate-left-rail__inner,.associate-right-rail__inner{min-height:0;display:flex;flex:1;flex-direction:column}.associate-left-rail__section{padding:16px 18px}.associate-left-rail__section--header{padding-top:22px;padding-bottom:16px;border-bottom:1px solid var(--associate-border)}.associate-brand{margin:0;color:var(--associate-primary);font-size:11px;font-weight:800;letter-spacing:.14em;text-transform:uppercase}.associate-brand-title{margin:4px 0 0;font-size:16px;font-weight:700;color:var(--associate-text)}.associate-brand-subtitle{margin:4px 0 0;font-size:13px;color:var(--associate-muted)}.associate-status-toggle{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;background:#f8fafc;border:1px solid var(--associate-border);border-radius:14px}.associate-status-pill{display:inline-flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:#334155}.associate-status-pill__dot{width:8px;height:8px;border-radius:999px;background:var(--associate-success);box-shadow:0 0 0 6px #10b98124}.associate-status-actions{display:inline-flex;gap:4px;padding:3px;background:#e2e8f0;border-radius:999px}.associate-status-actions button,.associate-segmented button,.associate-tab-strip button,.associate-utility-button,.associate-mini-button,.associate-icon-button,.associate-ghost-button,.associate-pill-button,.associate-call-chip,.associate-action-button,.associate-footer-link{border:0;background:transparent;color:inherit}.associate-status-actions button{min-width:88px;border-radius:999px;padding:7px 12px;font-size:12px;font-weight:700;color:var(--associate-muted)}.associate-status-actions button.is-active{background:var(--associate-surface);color:var(--associate-primary);box-shadow:var(--associate-shadow-soft)}.associate-search{margin-top:14px;position:relative}.associate-search .material-symbols-outlined{position:absolute;left:12px;top:50%;transform:translateY(-50%);font-size:18px;color:var(--associate-muted)}.associate-search input{width:100%;height:42px;padding:0 14px 0 40px;border-radius:12px;border:1px solid var(--associate-border);background:#f8fafc;color:var(--associate-text)}.associate-tab-strip,.associate-segmented{display:flex;gap:10px}.associate-tab-strip{margin-top:14px;padding:0 4px 10px;border-bottom:1px solid var(--associate-border)}.associate-tab-strip button,.associate-segmented button{padding:0 0 8px;font-size:12px;font-weight:700;color:var(--associate-muted);border-bottom:2px solid transparent}.associate-tab-strip button.is-active,.associate-segmented button.is-active{color:var(--associate-primary);border-bottom-color:var(--associate-primary)}.associate-segmented{margin-top:12px;padding:0 4px}.associate-left-rail__scroll{min-height:0;flex:1;overflow-y:auto;padding:8px 12px 14px}.associate-left-rail__scroll::-webkit-scrollbar,.associate-center__body::-webkit-scrollbar,.associate-right-rail__content::-webkit-scrollbar{width:6px}.associate-left-rail__scroll::-webkit-scrollbar-thumb,.associate-center__body::-webkit-scrollbar-thumb,.associate-right-rail__content::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:999px}.associate-lead-list,.associate-task-list,.associate-feed,.associate-notes-feed,.associate-checklist{list-style:none;margin:0;padding:0}.associate-lead-row,.associate-task-row{width:100%;display:flex;gap:12px;align-items:center;text-align:left;padding:12px;border-radius:14px;background:transparent;border:1px solid transparent;margin-bottom:6px}.associate-lead-row.is-active,.associate-task-row.is-active{background:#eff6ff;border-color:#bfdbfe}.associate-avatar{position:relative;width:42px;height:42px;border-radius:999px;flex:0 0 auto;display:inline-flex;align-items:center;justify-content:center;background:#dbeafe;color:var(--associate-primary);font-size:14px;font-weight:800;border:1px solid #bfdbfe}.associate-avatar__status{position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;border-radius:999px;border:2px solid var(--associate-surface)}.associate-avatar__status.is-hot{background:var(--associate-danger)}.associate-avatar__status.is-new{background:var(--associate-success)}.associate-avatar__status.is-task{background:var(--associate-warning)}.associate-list-copy{min-width:0;flex:1}.associate-list-copy__top{display:flex;align-items:baseline;justify-content:space-between;gap:10px}.associate-list-copy__title{margin:0;font-size:14px;font-weight:700;color:var(--associate-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.associate-list-copy__time{flex:0 0 auto;font-size:11px;color:var(--associate-muted)}.associate-list-copy__subtitle,.associate-list-copy__meta{margin:3px 0 0;font-size:12px;color:var(--associate-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.associate-left-rail__empty,.associate-empty-state{border:1px dashed var(--associate-border);border-radius:16px;padding:22px;text-align:center;background:#ffffffb3;color:var(--associate-muted)}.associate-quick-add{border-top:1px solid var(--associate-border);background:var(--associate-surface)}.associate-section-title{margin:0 0 12px;font-size:13px;font-weight:700;color:var(--associate-text)}.associate-field-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.associate-field-grid--details{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.associate-field,.associate-readonly-field{display:flex;flex-direction:column;gap:6px}.associate-field label,.associate-readonly-field__label,.associate-home-edit-card label,.associate-checkbox{font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--associate-muted)}.associate-field input,.associate-field select,.associate-home-edit-card input,.associate-home-edit-card select,.associate-home-edit-card textarea,.associate-composer textarea,.associate-right-rail input,.associate-right-rail select,.associate-right-rail textarea{width:100%;min-height:42px;border:1px solid var(--associate-border);border-radius:12px;background:var(--associate-surface);color:var(--associate-text);padding:10px 12px}.associate-readonly-field__value{min-height:42px;border:1px solid var(--associate-border);border-radius:12px;background:#f8fafc;color:var(--associate-text);padding:10px 12px;display:flex;align-items:center;gap:8px}.associate-checkbox-list{display:flex;flex-wrap:wrap;gap:12px}.associate-checkbox{display:inline-flex;align-items:center;gap:8px;padding:10px 12px;border:1px solid var(--associate-border);border-radius:12px;background:#f8fafc;letter-spacing:normal;text-transform:none;font-size:13px;font-weight:600}.associate-checkbox input{width:16px;height:16px;min-height:0;margin:0}.associate-left-rail__footer{padding:16px 18px 20px;border-top:1px solid var(--associate-border);position:relative}.associate-footer-link{width:100%;display:inline-flex;align-items:center;justify-content:space-between;gap:8px;padding:12px 14px;border-radius:12px;color:var(--associate-text);background:#f8fafc;font-size:13px;font-weight:700}.associate-utility-menu{position:absolute;left:18px;right:18px;bottom:72px;background:var(--associate-surface);border:1px solid var(--associate-border);border-radius:16px;padding:14px;box-shadow:var(--associate-shadow)}.associate-utility-menu p{margin:0 0 12px;font-size:13px;color:var(--associate-muted)}.associate-mini-stack{display:flex;flex-direction:column;gap:8px}.associate-center{min-width:0;display:flex;flex-direction:column;min-height:100vh}.associate-banner-stack{padding:20px 24px 0;display:flex;flex-direction:column;gap:8px}.associate-banner{padding:11px 14px;border-radius:14px;font-size:13px;font-weight:600}.associate-banner--ok{background:var(--associate-success-soft);color:#047857;border:1px solid #a7f3d0}.associate-banner--danger{background:var(--associate-danger-soft);color:#b91c1c;border:1px solid #fecaca}.associate-task-strip{margin:20px 24px 0;padding:14px 18px;border-radius:16px;border:1px solid #bfdbfe;background:linear-gradient(180deg,#eff6ff,#f8fbff);display:flex;flex-wrap:wrap;gap:16px;align-items:center;justify-content:space-between}.associate-task-strip__copy h2,.associate-task-strip__copy p{margin:0}.associate-task-strip__copy h2{font-size:15px;font-weight:700}.associate-task-strip__copy p{margin-top:4px;font-size:13px;color:var(--associate-muted)}.associate-task-strip__actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.associate-task-strip__actions input{min-width:180px}.associate-center__header{padding:28px 32px 0;border-bottom:1px solid var(--associate-border);background:var(--associate-surface)}.associate-center__hero{display:flex;align-items:flex-start;justify-content:space-between;gap:20px}.associate-center__identity{display:flex;gap:18px;min-width:0}.associate-center__avatar{position:relative;width:64px;height:64px;border-radius:999px;background:var(--associate-primary-soft);color:var(--associate-primary);display:inline-flex;align-items:center;justify-content:center;font-size:22px;font-weight:800;border:1px solid #bfdbfe;flex:0 0 auto}.associate-center__availability{position:absolute;right:2px;bottom:2px;width:14px;height:14px;border-radius:999px;background:var(--associate-success);border:2px solid var(--associate-surface)}.associate-center__identity h1{margin:0;font-size:28px;line-height:1.15;font-weight:800}.associate-center__meta{margin-top:8px;display:flex;flex-wrap:wrap;gap:8px 18px;color:var(--associate-muted);font-size:13px;font-weight:600}.associate-center__meta span{display:inline-flex;align-items:center;gap:6px}.associate-center__tabs{display:flex;gap:26px;margin-top:24px}.associate-center__tabs button{border:0;padding:0 0 14px;background:transparent;color:var(--associate-muted);font-size:14px;font-weight:700;border-bottom:2px solid transparent}.associate-center__tabs button.is-active{color:var(--associate-primary);border-bottom-color:var(--associate-primary)}.associate-center__body{min-height:0;flex:1;overflow-y:auto;padding:28px 32px 120px}.associate-stack{display:flex;flex-direction:column;gap:24px}.associate-card{background:var(--associate-surface);border:1px solid var(--associate-border);border-radius:20px;box-shadow:var(--associate-shadow-soft);overflow:hidden}.associate-card__header{padding:18px 22px;border-bottom:1px solid var(--associate-border);display:flex;align-items:center;justify-content:space-between;gap:12px}.associate-card__header h2,.associate-card__header h3{margin:0;font-size:16px;font-weight:800}.associate-card__body{padding:22px}.associate-detail-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px 18px}.associate-meta-pills{margin-top:18px;display:flex;flex-wrap:wrap;gap:10px}.associate-pill,.associate-check-pill,.associate-call-state,.associate-tone-pill{display:inline-flex;align-items:center;gap:8px;border-radius:999px;padding:7px 12px;font-size:12px;font-weight:700}.associate-pill--neutral,.associate-call-state{background:#f8fafc;color:#334155;border:1px solid var(--associate-border)}.associate-pill--good,.associate-check-pill.is-ok{background:var(--associate-success-soft);color:#047857;border:1px solid #a7f3d0}.associate-pill--warn,.associate-check-pill.is-warn{background:var(--associate-warning-soft);color:#b45309;border:1px solid #fde68a}.associate-pill--bad,.associate-check-pill.is-missing{background:var(--associate-danger-soft);color:#b91c1c;border:1px solid #fecaca}.associate-homes{display:flex;flex-direction:column}.associate-home-card,.associate-home-edit-card{padding:22px;border-top:1px solid var(--associate-border)}.associate-home-card:first-child,.associate-home-edit-card:first-child{border-top:0}.associate-home-summary{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}.associate-home-summary h3,.associate-home-summary p{margin:0}.associate-home-summary h3{font-size:16px;font-weight:800}.associate-home-summary p{margin-top:4px;font-size:13px;color:var(--associate-muted)}.associate-home-pills{margin-top:14px;display:flex;flex-wrap:wrap;gap:8px}.associate-home-edit-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:14px}.associate-home-edit-grid .associate-field--wide{grid-column:span 8}.associate-home-edit-grid .associate-field--narrow{grid-column:span 4}.associate-home-edit-grid .associate-field--city{grid-column:span 5}.associate-home-edit-grid .associate-field--state{grid-column:span 3}.associate-home-edit-grid .associate-field--zip{grid-column:span 4}.associate-action-row{margin-top:18px;display:flex;flex-wrap:wrap;gap:10px;align-items:center}.associate-button{min-height:40px;padding:10px 16px;border-radius:12px;border:1px solid transparent;font-size:13px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:background .14s ease,border-color .14s ease,color .14s ease,box-shadow .14s ease}.associate-button:disabled{opacity:.55;cursor:not-allowed}.associate-button--primary{background:var(--associate-primary);color:#fff;box-shadow:var(--associate-shadow-soft)}.associate-button--primary:hover:not(:disabled){background:var(--associate-primary-strong)}.associate-button--secondary{background:#f8fafc;color:var(--associate-text);border-color:var(--associate-border)}.associate-button--secondary:hover:not(:disabled),.associate-footer-link:hover,.associate-icon-button:hover,.associate-mini-button:hover,.associate-ghost-button:hover{background:#eef2ff}.associate-button--danger{background:var(--associate-danger);color:#fff}.associate-button--danger:hover:not(:disabled){background:#dc2626}.associate-button--ghost{background:transparent;color:var(--associate-primary);border-color:#bfdbfe}.associate-composer{margin-top:24px;border-top:1px solid var(--associate-border);padding-top:20px}.associate-composer__modes{display:inline-flex;gap:4px;padding:4px;background:#f8fafc;border:1px solid var(--associate-border);border-radius:12px}.associate-composer__modes button{border:0;border-radius:10px;padding:8px 14px;background:transparent;color:var(--associate-muted);font-size:13px;font-weight:700}.associate-composer__modes button.is-active{background:var(--associate-surface);color:var(--associate-text);box-shadow:var(--associate-shadow-soft)}.associate-composer__meta{margin-top:12px;display:flex;align-items:center;justify-content:space-between;gap:10px}.associate-composer__meta span{font-size:12px;color:var(--associate-muted);font-weight:600}.associate-composer__meta span strong{color:var(--associate-text)}.associate-composer textarea{margin-top:14px;min-height:104px;resize:vertical}.associate-feed{display:flex;flex-direction:column;gap:16px}.associate-feed-item{display:flex;gap:14px}.associate-feed-item--outbound{flex-direction:row-reverse}.associate-feed-bubble{max-width:78%;display:flex;flex-direction:column;gap:6px}.associate-feed-bubble__meta{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--associate-muted);font-weight:600}.associate-feed-item--outbound .associate-feed-bubble__meta{justify-content:flex-end}.associate-feed-bubble__card{border-radius:18px;border:1px solid var(--associate-border);background:var(--associate-surface);padding:14px 16px;box-shadow:var(--associate-shadow-soft);color:var(--associate-text);line-height:1.55}.associate-feed-item--outbound .associate-feed-bubble__card{background:var(--associate-primary);color:#fff;border-color:var(--associate-primary)}.associate-note-card{background:#fffbeb;border:1px solid #fde68a;border-radius:18px;padding:16px 18px;color:#78350f}.associate-note-card h3,.associate-note-card p{margin:0}.associate-note-card p+p{margin-top:8px}.associate-transcript-panel{margin-top:12px;border:1px solid var(--associate-border);border-radius:16px;background:#f8fafc;padding:14px}.associate-transcript-panel ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.associate-transcript-panel li{font-size:13px;line-height:1.5}.associate-right-rail__top{padding:18px 22px 16px;border-bottom:1px solid var(--associate-border);background:#f8fafcbf}.associate-right-rail__eyebrow{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.associate-right-rail__eyebrow h2{margin:0;font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--associate-muted)}.associate-right-rail__identity{display:flex;align-items:center;justify-content:space-between;gap:12px}.associate-right-rail__identity-copy{display:flex;align-items:center;gap:14px;min-width:0}.associate-right-rail__identity-copy h3,.associate-right-rail__identity-copy p{margin:0}.associate-right-rail__identity-copy h3{font-size:18px;font-weight:800}.associate-right-rail__identity-copy p{margin-top:4px;font-size:13px;color:var(--associate-muted);display:inline-flex;align-items:center;gap:8px}.associate-call-timer{text-align:right;font-size:28px;font-weight:800;letter-spacing:-.02em}.associate-right-rail__actions,.associate-keypad,.associate-checklist,.associate-right-rail__footer{padding:0 22px}.associate-right-rail__actions{display:flex;flex-wrap:wrap;gap:10px;padding-top:16px;padding-bottom:16px}.associate-call-chip{min-height:42px;border-radius:14px;padding:10px 14px;border:1px solid var(--associate-border);background:#f8fafc;font-size:13px;font-weight:700;display:inline-flex;align-items:center;gap:8px}.associate-call-chip--primary{background:var(--associate-primary-soft);color:var(--associate-primary);border-color:#bfdbfe}.associate-call-chip--danger{background:var(--associate-danger);color:#fff;border-color:var(--associate-danger)}.associate-right-rail__content{min-height:0;flex:1;overflow-y:auto;padding:0 0 24px;display:flex;flex-direction:column;gap:22px}.associate-precall,.associate-panel-card{margin:0 22px;padding:18px;border-radius:18px;border:1px solid var(--associate-border);background:var(--associate-surface);box-shadow:var(--associate-shadow-soft)}.associate-panel-card h3,.associate-panel-card p,.associate-precall h3,.associate-precall p{margin:0}.associate-panel-card h3,.associate-precall h3{font-size:15px;font-weight:800}.associate-panel-card p,.associate-precall p,.associate-help-text{font-size:13px;color:var(--associate-muted);line-height:1.5}.associate-panel-card__stack{margin-top:14px;display:flex;flex-direction:column;gap:12px}.associate-ai-card{border-radius:16px;border:1px solid #bfdbfe;background:linear-gradient(180deg,#fff,#f8fbff);padding:16px;box-shadow:var(--associate-shadow-soft)}.associate-ai-card__eyebrow{margin:0 0 8px;font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--associate-primary)}.associate-keypad{padding-top:6px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.associate-keypad button{min-height:58px;border:1px solid var(--associate-border);border-radius:18px;background:var(--associate-surface);font-size:20px;font-weight:800;color:var(--associate-text);box-shadow:var(--associate-shadow-soft)}.associate-keypad button:hover{background:#eff6ff;border-color:#bfdbfe}.associate-checklist{display:flex;flex-direction:column;gap:8px}.associate-checklist li{display:inline-flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border-radius:14px;border:1px solid var(--associate-border);background:#fff;font-size:13px;font-weight:600}.associate-right-rail__footer{padding-bottom:8px}.associate-right-rail__footer textarea{min-height:92px;resize:vertical}.associate-help-text{margin-top:10px}.associate-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a3d;display:flex;align-items:center;justify-content:center;padding:24px;z-index:50}.associate-modal{width:min(560px,100%);background:var(--associate-surface);border:1px solid var(--associate-border);border-radius:24px;box-shadow:var(--associate-shadow);padding:24px}.associate-modal h2,.associate-modal p{margin:0}.associate-modal h2{font-size:20px;font-weight:800}.associate-modal p{margin-top:12px;color:var(--associate-muted);line-height:1.6}.associate-modal ul{margin:16px 0 0;padding-left:18px;color:var(--associate-text)}.associate-modal .associate-action-row{margin-top:22px}.associate-collapsed-stack{display:flex;flex-direction:column;align-items:center;gap:12px;padding:70px 12px 20px}.associate-collapsed-stack button{width:44px;height:44px;border-radius:14px;border:1px solid var(--associate-border);background:#f8fafc;font-size:12px;font-weight:800;color:var(--associate-text)}.associate-collapsed-stack button.is-active{background:var(--associate-primary-soft);color:var(--associate-primary);border-color:#bfdbfe}.associate-left-rail{width:280px;min-width:280px;max-width:280px}.associate-left-rail.is-collapsed{width:72px;min-width:72px;max-width:72px}.associate-right-rail{width:380px;min-width:380px;max-width:380px;box-shadow:-20px 0 36px #0f172a14}.associate-left-rail__section{padding:14px 16px}.associate-left-rail__section--header{padding-top:16px;padding-bottom:14px}.associate-brand{font-size:14px;font-weight:700;letter-spacing:-.02em;text-transform:none}.associate-status-toggle{padding:8px 10px;background:#f8fafc;border-radius:10px;border:1px solid #e2e8f0}.associate-status-pill{gap:9px;font-size:13px;font-weight:500;color:#334155}.associate-status-pill__dot{width:8px;height:8px;background:#10b981;box-shadow:none}.associate-status-pill__dot.is-available{background:#10b981;box-shadow:0 0 0 5px #10b9811f}.associate-status-pill__dot.is-away{background:#f59e0b;box-shadow:0 0 0 5px #f59e0b24}.associate-status-switch{position:relative;width:32px;height:16px;border:0;border-radius:999px;background:#cbd5e1;padding:0;transition:background-color .16s ease}.associate-status-switch.is-available{background:#10b981}.associate-status-switch.is-away{background:#cbd5e1}.associate-status-switch__thumb{position:absolute;top:2px;left:2px;width:12px;height:12px;border-radius:999px;background:#fff;border:1px solid rgba(148,163,184,.35);transition:transform .16s ease}.associate-status-switch.is-available .associate-status-switch__thumb{transform:translate(16px)}.associate-search{margin-top:12px}.associate-search input{height:40px;border-radius:8px;background:#f8fafc;font-size:13px}.associate-tab-strip{margin-top:14px;padding:0 2px 10px;gap:16px}.associate-tab-strip button{padding-bottom:7px;font-size:12px;font-weight:600}.associate-segmented{margin-top:10px;padding:0 2px;gap:14px}.associate-segmented button{padding-bottom:6px;font-size:11px;font-weight:700}.associate-left-rail__scroll{padding:8px 8px 14px}.associate-lead-row,.associate-task-row{height:64px;align-items:center;gap:12px;padding:0 10px 0 12px;border-radius:8px;border:0;border-left:3px solid transparent;margin-bottom:2px;box-shadow:none}.associate-lead-row:hover,.associate-task-row:hover{background:#f8fafc}.associate-lead-row.is-active,.associate-task-row.is-active{background:#2463eb14;border-left-color:#2463eb;margin-left:-2px;padding-left:14px}.associate-avatar{width:40px;height:40px;border-radius:999px;background:#f1f5f9;border:1px solid #e2e8f0;color:#475569;font-size:14px;font-weight:700}.associate-lead-row.is-active .associate-avatar{background:#dbeafe;border-color:#bfdbfe;color:#1d4ed8}.associate-avatar__status{width:10px;height:10px;border-width:2px}.associate-list-copy__title{font-size:14px;font-weight:600}.associate-list-copy__time{font-size:11px;font-weight:400}.associate-list-copy__subtitle,.associate-list-copy__meta{font-size:12px;line-height:1.35}.associate-list-copy__meta{color:#94a3b8}.associate-left-rail__empty{border-style:solid;border-radius:12px;background:#f8fafc;padding:18px 14px;font-size:13px}.associate-quick-add{padding:16px;border-top:1px solid #e2e8f0;background:#f8fafc4d}.associate-quick-add__fields{display:flex;flex-direction:column;gap:8px;margin-bottom:12px}.associate-quick-add__fields input{width:100%;height:32px;min-height:32px;padding:0 10px;border-radius:6px;border:1px solid #e2e8f0;background:#fff;font-size:12px;color:#0f172a}.associate-quick-add__button{width:100%;height:40px;border:0;border-radius:12px;background:#2463eb;color:#fff;font-size:13px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;gap:8px;box-shadow:0 4px 12px #2463eb2e}.associate-quick-add__button:hover:not(:disabled){background:#1d4ed8}.associate-quick-add__button:disabled{opacity:.6}.associate-left-rail__footer{padding:8px 16px 12px}.associate-footer-link{justify-content:flex-start;gap:10px;padding:10px 8px;border-radius:8px;font-size:13px;font-weight:500;color:#64748b}.associate-footer-link .material-symbols-outlined{font-size:18px}.associate-utility-menu{left:16px;right:16px;bottom:56px;border-radius:14px;padding:14px}.associate-center__header{padding:26px 32px 0}.associate-center__availability{background:#10b981}.associate-right-rail__top{padding:14px 24px 0;border-bottom:1px solid #e2e8f0;background:#f8fafc8c}.associate-right-rail__eyebrow{padding-bottom:12px;align-items:center}.associate-right-rail__eyebrow h2{font-size:10px;letter-spacing:.14em;text-transform:uppercase;color:#94a3b8}.associate-call-state{padding:5px 10px;border-radius:999px;background:#eff6ff;color:#2463eb;font-size:11px;font-weight:700}.associate-right-rail__identity{padding:0 0 18px;align-items:center}.associate-right-rail__identity-copy h3{font-size:18px;line-height:1.15;font-weight:700}.associate-right-rail__identity-copy p{margin-top:6px;font-size:14px;font-weight:600;color:#10b981;display:inline-flex;align-items:center;gap:6px}.associate-call-timer{font-size:28px;font-weight:700;letter-spacing:-.03em}.associate-right-rail__actions{gap:12px;padding:16px 24px 18px}.associate-call-chip{min-height:44px;border-radius:12px;padding:0 14px;border:0;background:#f1f5f9;color:#334155;font-size:14px;font-weight:700;justify-content:center;transition:background-color .16s ease,color .16s ease,opacity .16s ease}.associate-call-chip .material-symbols-outlined{font-size:20px}.associate-call-chip:disabled{opacity:.45;cursor:not-allowed}.associate-call-chip--primary,.associate-call-chip--keypad{background:#2463eb1a;color:#2463eb}.associate-call-chip--dial{background:#10b981;color:#fff;box-shadow:0 10px 20px #10b9812e}.associate-call-chip--danger{background:#ef4444;color:#fff;box-shadow:0 10px 20px #ef444433}.associate-right-rail__content{gap:18px;padding:0 0 24px;background:#f8fafc9e}.associate-precall{margin:0 24px;padding:18px;border-radius:16px;box-shadow:none}.associate-precall h3{font-size:12px;letter-spacing:.08em;text-transform:uppercase;color:#94a3b8}.associate-help-text{margin-top:0;font-size:12px;color:#64748b}.associate-keypad{padding:0 24px;gap:12px}.associate-keypad button{min-height:54px;border-radius:16px;font-size:22px;font-weight:700}.associate-live-feed-panel{margin:0 24px;padding:0}.associate-live-feed{display:flex;flex-direction:column;gap:18px}.associate-live-feed__message{display:flex;flex-direction:column;gap:6px;font-size:14px}.associate-live-feed__message.is-associate{align-items:flex-start}.associate-live-feed__message.is-lead{align-items:flex-end}.associate-live-feed__speaker{font-size:10px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#94a3b8;padding:0 4px}.associate-live-feed__bubble{max-width:100%;padding:16px;border-radius:18px;border:1px solid #e2e8f0;background:#fff;color:#1e293b;line-height:1.6;box-shadow:0 2px 10px #0f172a0a}.associate-live-feed__message.is-associate .associate-live-feed__bubble{border-top-left-radius:4px}.associate-live-feed__message.is-lead .associate-live-feed__bubble{background:#2463eb0f;border-color:#2463eb1f;color:#0f172a;border-top-right-radius:4px;text-align:right}.associate-live-feed__ai-card{position:relative;display:flex;gap:14px;align-items:flex-start;padding:18px 18px 18px 20px;border-radius:18px;border:1px solid rgba(36,99,235,.18);background:#fff;box-shadow:0 8px 22px #0f172a14;overflow:hidden}.associate-live-feed__ai-card:before{content:"";position:absolute;inset:0 auto 0 0;width:6px;background:#2463eb}.associate-live-feed__ai-icon{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:12px;background:#2463eb1a;color:#2463eb;flex:0 0 auto}.associate-live-feed__ai-copy{display:flex;flex-direction:column;gap:6px}.associate-live-feed__ai-copy p{margin:0}.associate-live-feed__ai-label{font-size:10px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#2463eb}.associate-live-feed__status{padding:16px;border-radius:16px;border:1px solid #e2e8f0;background:#fff;color:#64748b;font-size:13px;line-height:1.6}.associate-checklist-panel{margin:0 24px;padding:22px 24px;border-top:1px solid #e2e8f0;background:#fff;display:flex;flex-direction:column;gap:16px}.associate-checklist-panel__header{display:flex;align-items:center;justify-content:space-between;gap:12px}.associate-checklist-panel__header h3{margin:0;font-size:11px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#64748b}.associate-checklist-panel__progress{padding:4px 10px;border-radius:999px;background:#10b9811a;color:#10b981;font-size:10px;font-weight:700}.associate-checklist-clean{display:flex;flex-direction:column;gap:12px}.associate-checklist-clean__item{display:flex;align-items:center;gap:12px}.associate-checklist-clean__icon{width:20px;height:20px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;border:1px solid #cbd5e1;background:#fff;color:transparent;flex:0 0 auto}.associate-checklist-clean__icon.is-complete{background:#10b981;border-color:#10b981;color:#fff}.associate-checklist-clean__icon .material-symbols-outlined{font-size:14px;font-variation-settings:"FILL" 1}.associate-checklist-clean__label{font-size:13px;font-weight:600;color:#334155}.associate-checklist-clean__item.is-complete .associate-checklist-clean__label{color:#94a3b8;text-decoration:line-through}.associate-transfer-button{width:100%;min-height:48px;border-radius:12px;border:1px solid #e2e8f0;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-size:14px;font-weight:700}.associate-transfer-button.is-ready{background:#2463eb;border-color:#2463eb;color:#fff}.associate-transfer-button.is-blocked{background:#f1f5f9;border-color:#e2e8f0;color:#94a3b8}.associate-transfer-help{margin:-4px 0 0;font-size:11px;color:#64748b;text-align:center}.associate-collapsed-stack{gap:10px;padding-top:74px}.associate-collapsed-stack button{width:42px;height:42px;border-radius:12px;font-size:11px}@media(max-width:1440px){.associate-left-rail{width:264px;min-width:264px;max-width:264px}.associate-right-rail{width:360px;min-width:360px;max-width:360px}.associate-detail-grid,.associate-field-grid--details{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:1180px){.associate-workspace{grid-template-columns:88px minmax(0,1fr) 22px}.associate-left-rail{width:88px;min-width:88px;max-width:88px}.associate-left-rail__inner>:not(.associate-collapsed-stack),.associate-right-rail.is-collapsed .associate-right-rail__inner>:not(.associate-rail-toggle){display:none}.associate-collapsed-stack{padding-top:82px}}*,:before,:after{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }::backdrop{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border-width:0;border-style:solid;border-color:currentColor}:before,:after{--tw-content: ""}html,:host{line-height:1.5;-webkit-text-size-adjust:100%;-moz-tab-size:4;-o-tab-size:4;tab-size:4;font-family:Montserrat,sans-serif;font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent}body{margin:0;line-height:inherit}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-feature-settings:normal;font-variation-settings:normal;font-size:1em}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-family:inherit;font-feature-settings:inherit;font-variation-settings:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:transparent;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{list-style:none;margin:0;padding:0}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder,textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{display:block;vertical-align:middle}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.inline{display:inline}.flex{display:flex}.inline-flex{display:inline-flex}.table{display:table}.grid{display:grid}.list-item{display:list-item}.h-xl{height:40px}.min-h-\[88px\]{min-height:88px}.w-full{width:100%}.border-collapse{border-collapse:collapse}.items-center{align-items:center}.gap-2xs{gap:4px}.overflow-x-auto{overflow-x:auto}.whitespace-nowrap{white-space:nowrap}.rounded{border-radius:8px}.rounded-full{border-radius:9999px}.rounded-medium{border-radius:6px}.rounded-small{border-radius:4px}.border{border-width:1px}.border-solid{border-style:solid}.border-dark-green{--tw-border-opacity: 1;border-color:rgb(91 190 155 / var(--tw-border-opacity, 1))}.border-navy{--tw-border-opacity: 1;border-color:rgb(50 94 119 / var(--tw-border-opacity, 1))}.border-outline{--tw-border-opacity: 1;border-color:rgb(226 232 240 / var(--tw-border-opacity, 1))}.border-red{--tw-border-opacity: 1;border-color:rgb(255 86 97 / var(--tw-border-opacity, 1))}.border-yellow{--tw-border-opacity: 1;border-color:rgb(250 219 20 / var(--tw-border-opacity, 1))}.bg-darker-green{--tw-bg-opacity: 1;background-color:rgb(194 247 228 / var(--tw-bg-opacity, 1))}.bg-green{--tw-bg-opacity: 1;background-color:rgb(62 228 169 / var(--tw-bg-opacity, 1))}.bg-hover{--tw-bg-opacity: 1;background-color:rgb(241 245 249 / var(--tw-bg-opacity, 1))}.bg-light-gray{--tw-bg-opacity: 1;background-color:rgb(250 251 252 / var(--tw-bg-opacity, 1))}.bg-light-red{background-color:#ff353550}.bg-light-yellow{--tw-bg-opacity: 1;background-color:rgb(250 223 134 / var(--tw-bg-opacity, 1))}.bg-navy{--tw-bg-opacity: 1;background-color:rgb(50 94 119 / var(--tw-bg-opacity, 1))}.bg-red{--tw-bg-opacity: 1;background-color:rgb(255 86 97 / var(--tw-bg-opacity, 1))}.bg-white{--tw-bg-opacity: 1;background-color:rgb(255 255 255 / var(--tw-bg-opacity, 1))}.p-0{padding:0}.px-2sm{padding-left:12px;padding-right:12px}.px-md{padding-left:24px;padding-right:24px}.px-sm{padding-left:16px;padding-right:16px}.px-xs{padding-left:8px;padding-right:8px}.py-2xs{padding-top:4px;padding-bottom:4px}.py-sm{padding-top:16px;padding-bottom:16px}.py-xs{padding-top:8px;padding-bottom:8px}.text-left{text-align:left}.align-top{vertical-align:top}.text-body{font-size:16px}.text-h1{font-size:54px}.text-h2{font-size:36px}.text-h3{font-size:24px}.text-h4{font-size:20px}.text-p1{font-size:12px}.text-p2{font-size:14px}.text-small{font-size:10px}.font-normal{font-weight:400}.font-semibold{font-weight:600}.leading-body{line-height:19.5px}.leading-h1{line-height:68px}.leading-h2{line-height:44px}.leading-h3{line-height:29.2px}.leading-h4{line-height:24.4px}.leading-none{line-height:1}.leading-p1{line-height:14.6px}.leading-p2{line-height:17px}.text-blue{--tw-text-opacity: 1;color:rgb(24 144 255 / var(--tw-text-opacity, 1))}.text-dark-navy{--tw-text-opacity: 1;color:rgb(15 37 50 / var(--tw-text-opacity, 1))}.text-dark-red{--tw-text-opacity: 1;color:rgb(220 38 38 / var(--tw-text-opacity, 1))}.text-light-navy{--tw-text-opacity: 1;color:rgb(27 59 79 / var(--tw-text-opacity, 1))}.text-navy{--tw-text-opacity: 1;color:rgb(50 94 119 / var(--tw-text-opacity, 1))}.text-white{--tw-text-opacity: 1;color:rgb(255 255 255 / var(--tw-text-opacity, 1))}.accent-active-green{accent-color:#389E0D}.outline-none{outline:2px solid transparent;outline-offset:2px}.outline{outline-style:solid}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.transition-colors{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke;transition-timing-function:cubic-bezier(.4,0,.2,1);transition-duration:.15s}.transition-shadow{transition-property:box-shadow;transition-timing-function:cubic-bezier(.4,0,.2,1);transition-duration:.15s}@font-face{font-family:Montserrat;src:url(/fonts/Montserrat-Regular.woff2) format("woff2"),url(/fonts/Montserrat-Regular.ttf) format("truetype");font-weight:400;font-style:normal;font-display:swap;unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+2074,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Montserrat;src:url(/fonts/Montserrat-SemiBold.woff2) format("woff2"),url(/fonts/Montserrat-SemiBold.ttf) format("truetype");font-weight:600;font-style:normal;font-display:swap;unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+2074,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{--white: #ffffff;--black: #000000;--navy: #325e77;--light-navy: #1b3b4f;--dark-navy: #0f2532;--darker-navy: #06131c;--green: #3ee4a9;--light-green: #3aa680;--dark-green: #5bbe9b;--darker-green: #c2f7e4;--active-green: #389e0d;--gray: #d6e1e4;--light-gray: #fafbfc;--dark-gray: #8ea0a4;--red: #ff5661;--light-red: #ff353550;--dark-red: #dc2626;--yellow: #fadb14;--light-yellow: #fadf86;--blue: #1890ff;--info-blue: #eff6ff;--orange: #ff9c00;--background: #f8fafc;--hover: #f1f5f9;--outline: #e2e8f0;--spacing-2xs: 4px;--spacing-xs: 8px;--spacing-2sm: 12px;--spacing-sm: 16px;--spacing-md: 24px;--spacing-lg: 32px;--radius-small: 4px;--radius-medium: 6px;--radius-default: 8px;--radius-large: 20px}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:Montserrat,sans-serif;font-size:14px;background:var(--background);color:var(--navy)}h1,h2,h3,h4,h5,h6{margin:0;font-weight:600}h1{font-size:40px;line-height:48px}h2{font-size:26px;line-height:34px}h3{font-size:20px;line-height:26px}h4{font-size:17px;line-height:22px}h5{font-size:15px;line-height:20px}h6{font-size:13px;line-height:18px}p{margin:0}a{color:var(--blue)}.text-small{font-size:8px;line-height:1}.text-p1{font-size:10px;line-height:13px}.text-p2{font-size:12px;line-height:15px}.text-body{font-size:14px;line-height:18px}.text-h4{font-size:16px;line-height:20px}.text-h3{font-size:19px;line-height:24px}.text-h2{font-size:28px;line-height:36px}.text-h1{font-size:40px;line-height:50px}.text-weight-normal{font-weight:400}.text-weight-semibold{font-weight:600}.badge,.pill,.status-chip,.availability,.connection,.user-pill,.tz{display:inline-flex;align-items:center;gap:4px;border:1px solid var(--outline);border-radius:9999px;background:var(--white);color:var(--light-navy);padding:2px 8px;font-size:11px;line-height:13px;font-weight:600}.badge-default,.pill.ok,.status-chip.ok,.availability.ok{background:var(--darker-green);border-color:var(--dark-green);color:var(--light-navy)}.badge-secondary,.status-chip.info,.connection.online{background:var(--info-blue);border-color:#d5e5f1;color:var(--light-navy)}.badge-warning,.pill.warn,.status-chip.warn,.status-chip.approaching,.availability.warn{background:var(--light-yellow);border-color:var(--yellow);color:var(--dark-navy)}.badge-destructive,.pill.danger,.status-chip.danger,.status-chip.breached,.availability.danger,.connection.offline{background:#ffebed;border-color:#f3c1c6;color:var(--dark-red)}.badge-outline{background:var(--white)}.card{background:var(--white);border:1px solid var(--outline);border-radius:var(--radius-default);padding:var(--spacing-sm)}.card h2,.card h3,.card h4{margin-bottom:var(--spacing-xs)}.error{color:var(--dark-red)}.help-text{color:var(--dark-gray);font-size:11px;line-height:13px}.shell{min-height:100vh;padding:var(--spacing-sm)}.content{margin-top:var(--spacing-sm)}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:var(--spacing-sm)}.app-shell{min-height:100vh;display:grid;grid-template-columns:240px minmax(0,1fr);background:var(--background)}.app-shell--nav-collapsed{grid-template-columns:52px minmax(0,1fr)}.app-shell__sidebar{border-right:1px solid var(--outline);background:var(--white);height:100vh;position:sticky;top:0;display:flex;flex-direction:column;padding:12px 8px;gap:12px;transition:width .2s ease;overflow:hidden}.sidebar-brand{display:grid;gap:4px;padding:0 4px}.sidebar-brand p{color:var(--dark-gray)}.sidebar-collapse{width:100%;justify-content:center;padding:6px}.surface-switch{display:grid;gap:4px}.sidebar-nav{display:flex;flex-direction:column;gap:4px}.sidebar-link{justify-content:flex-start;text-align:left;width:100%;overflow:hidden}.app-shell--nav-collapsed .sidebar-link{justify-content:center;padding:8px 0}.app-shell__body{min-width:0;display:flex;flex-direction:column;border-left:1px solid var(--outline);border-right:1px solid var(--outline)}.app-shell__header{position:sticky;top:0;z-index:40;display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-sm);background:var(--white);border-bottom:1px solid var(--outline);padding:0 var(--spacing-lg);height:73px}.header-left{display:flex;align-items:center;gap:var(--spacing-sm);min-width:0;flex:1}.header-search{max-width:520px;border-radius:999px}.header-right{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.header-availability-control{display:inline-flex;align-items:center;gap:6px;font-size:var(--text-p2);color:var(--text-secondary)}.header-availability-control select{min-width:112px}.app-shell__content{background:var(--background);padding:var(--spacing-sm);min-width:0}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px}.full{grid-column:1 / -1}.list{list-style:none;margin:0;padding:0;display:grid;gap:8px}.list-item{display:grid;grid-template-columns:1fr auto auto;align-items:center;gap:8px;border:1px solid var(--outline);border-radius:var(--radius-medium);padding:8px 10px;background:var(--white)}.list-item.selected{border-color:var(--navy);box-shadow:inset 0 0 0 1px #dbe9f1}.row-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.timeline{max-height:360px;overflow:auto}.screen-pop{border:1px solid var(--outline);border-radius:var(--radius-medium);background:var(--light-gray);padding:8px;max-height:260px;overflow:auto;white-space:pre-wrap}.admin-table{width:100%;border-collapse:collapse;margin-top:10px}.admin-table th,.admin-table td{border:1px solid var(--outline);padding:8px;text-align:left;vertical-align:top}.admin-table th{background:var(--light-gray);font-size:12px;line-height:14.6px;font-weight:600}.associate-minimal{display:grid;gap:var(--spacing-sm)}.associate-topline{display:flex;justify-content:space-between;align-items:center;gap:10px}.associate-topline__left,.associate-topline__right{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.associate-main-grid{display:grid;grid-template-columns:320px minmax(560px,1fr) 360px;gap:var(--spacing-sm);align-items:start}.queue-card{position:sticky;top:86px}.queue-tabs{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0 10px}.tab-chip{border-radius:999px;border:1px solid var(--outline);background:var(--white);color:var(--light-navy);font-size:12px;line-height:14.6px;padding:4px 10px}.tab-chip.active{border-color:var(--navy);background:var(--navy);color:var(--white)}.queue-list,.timeline-list,.notes-list,.tv-transfer-list{list-style:none;margin:0;padding:0;display:grid;gap:8px}.queue-row,.timeline-item,.note-item,.tv-transfer-row{border:1px solid var(--outline);border-radius:var(--radius-medium);background:var(--white)}.queue-row.selected{border-color:var(--navy);box-shadow:inset 0 0 0 1px #dbe9f1}.queue-main{width:100%;border:0;background:transparent;text-align:left;padding:8px;display:grid;gap:3px;color:var(--navy)}.queue-name{font-weight:600}.queue-meta,.queue-why,.timeline-meta{color:var(--dark-gray);font-size:12px;line-height:14.6px}.quick-add-panel{border:1px dashed #c3d3dd;background:var(--light-gray);border-radius:var(--radius-medium);padding:10px;margin-top:12px}.home-edit-list{display:grid;gap:8px}.home-edit-card{border:1px solid var(--outline);border-radius:var(--radius-medium);background:var(--light-gray);padding:10px}.call-ribbon,.tv-live-strip{position:sticky;top:86px;z-index:25}.timeline-list{max-height:420px;overflow:auto}.timeline-item{padding:10px}.timeline-item.inbound{border-left:4px solid var(--active-green)}.timeline-item.outbound{border-left:4px solid var(--blue)}.transcript-panel{margin-top:8px;border:1px solid var(--outline);border-radius:var(--radius-medium);background:var(--light-gray);padding:8px;max-height:200px;overflow:auto}.notes-list{max-height:220px;overflow:auto}.note-item{padding:8px 10px}.note-item.ai{border-left:4px solid var(--blue);background:var(--info-blue)}.note-item.associate{border-left:4px solid var(--active-green)}.dialer-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px}.dial-pad{display:grid;gap:6px;margin-top:8px}.dial-pad__row{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}.dial-pad__key{border-radius:var(--radius-medium);border:1px solid var(--outline);background:var(--white);color:var(--navy);padding:10px 8px;font-weight:600}.dial-pad__key:hover{background:var(--hover)}.check-item{border:1px solid var(--outline);border-radius:var(--radius-medium);padding:6px 10px;background:var(--white)}.check-item__label{display:flex;align-items:center;gap:8px;font-size:14px;line-height:17px}.check-item.ok{border-color:#b7dcc6;background:var(--darker-green)}.check-item.warn{border-color:var(--outline);background:var(--white)}.check-item.missing{border-color:#efc7cd;background:#ffeff2}.transfer-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:90;background:#06131c73;display:grid;place-items:center;padding:var(--spacing-sm)}.transfer-modal{width:min(760px,96vw)}.shortcut-hint{margin-top:10px;color:var(--dark-gray);font-size:12px;line-height:14.6px}.empty-state{border:1px dashed #bed1dc;border-radius:var(--radius-medium);background:var(--light-gray);color:var(--dark-gray);padding:10px}.tasks-surface .tasks-header{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:8px}.task-actions{display:flex;flex-wrap:wrap;gap:6px}.task-actions input{min-width:12rem}.tv-minimal-board{display:grid;gap:var(--spacing-sm)}.tv-transfer-row{display:grid;grid-template-columns:minmax(160px,1fr) minmax(160px,1fr) minmax(120px,.7fr) minmax(170px,1fr) 96px;gap:8px;align-items:center;padding:10px;font-size:14px;line-height:17px}.tv-transfer-row.green{background:var(--darker-green);border-color:#9bd2bc}.tv-transfer-row.yellow{background:#fff6e8;border-color:#ecd198}.tv-transfer-row.red{background:#ffeff2;border-color:#ecb9c1}.tv-empty,.tv-thresholds,.tv-metric-label{color:var(--dark-gray)}.tv-metrics-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.tv-metric-card{display:grid;gap:4px}.tv-metric-value{margin:0;color:var(--darker-navy);font-size:32px;line-height:38px;font-weight:600}.no-scrollbar::-webkit-scrollbar{display:none}.no-scrollbar{-ms-overflow-style:none;scrollbar-width:none}@media(max-width:1696px){.app-shell{grid-template-columns:220px minmax(0,1fr)}.app-shell--nav-collapsed{grid-template-columns:52px minmax(0,1fr)}.associate-main-grid{grid-template-columns:300px minmax(0,1fr)}.right-col,.context-column{grid-column:1 / -1}}@media(max-width:1280px){.app-shell,.app-shell--nav-collapsed{grid-template-columns:1fr}.app-shell__sidebar{position:static;height:auto;border:0}.associate-main-grid,.tv-metrics-grid,.tv-transfer-row{grid-template-columns:1fr}.header-left{flex-direction:column;align-items:flex-start}.header-search{max-width:100%;width:100%}}.file\:border-0::file-selector-button{border-width:0px}.file\:text-p2::file-selector-button{font-size:14px}.file\:font-medium::file-selector-button{font-weight:500}.placeholder\:text-dark-gray::-moz-placeholder{--tw-text-opacity: 1;color:rgb(142 160 164 / var(--tw-text-opacity, 1))}.placeholder\:text-dark-gray::placeholder{--tw-text-opacity: 1;color:rgb(142 160 164 / var(--tw-text-opacity, 1))}.hover\:border-navy:hover{--tw-border-opacity: 1;border-color:rgb(50 94 119 / var(--tw-border-opacity, 1))}.hover\:bg-dark-green:hover{--tw-bg-opacity: 1;background-color:rgb(91 190 155 / var(--tw-bg-opacity, 1))}.hover\:bg-dark-red:hover{--tw-bg-opacity: 1;background-color:rgb(220 38 38 / var(--tw-bg-opacity, 1))}.hover\:bg-hover:hover{--tw-bg-opacity: 1;background-color:rgb(241 245 249 / var(--tw-bg-opacity, 1))}.hover\:bg-navy:hover{--tw-bg-opacity: 1;background-color:rgb(50 94 119 / var(--tw-bg-opacity, 1))}.hover\:bg-outline:hover{--tw-bg-opacity: 1;background-color:rgb(226 232 240 / var(--tw-bg-opacity, 1))}.hover\:bg-none:hover{background-image:none}.hover\:underline:hover{text-decoration-line:underline}.focus-visible\:ring-2:focus-visible{--tw-ring-offset-shadow: var(--tw-ring-inset) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-ring-shadow: var(--tw-ring-inset) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color);box-shadow:var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow, 0 0 #0000)}.focus-visible\:ring-info-blue:focus-visible{--tw-ring-opacity: 1;--tw-ring-color: rgb(239 246 255 / var(--tw-ring-opacity, 1))}.active\:bg-light-green:active{--tw-bg-opacity: 1;background-color:rgb(58 166 128 / var(--tw-bg-opacity, 1))}.disabled\:pointer-events-none:disabled{pointer-events:none}.disabled\:cursor-not-allowed:disabled{cursor:not-allowed}.disabled\:opacity-50:disabled{opacity:.5}